Be Competent in Writing Simple Documents: With Applications in Word, contributes directly to achieving the unit of competency BSBWRT301A Write simple documents in the Business Services Training Package. This book would also be of interest to those wishing to improve their written communications skills. Key features of this book include: coverage of gathering information, planning & writing, standard layouts, and types of letters; new expanded treatment of effective listening and speaking skills; additional integrated material on the layout and content of correspondence in Word; 43 hands-on exercises, 6 consolidation tasks, 8 workplace scenarios; and additional appendix material saving to PDF, shortcut keys, selected solutions, and help.
The Tilde Group
With Applications in Word
About the book
Table of Contents
Part 1: Topic 1 - To write or not to write, Topic 2 - Knowing your document types, Topic 3 - Identifying the purpose and reader, Topic 4 - Understanding the context, Topic 5 - Gathering information, Topic 6 - Basic operations in Word; Part 2: Topic 7 - Your document's structure, Topic 8 - Writing with clarity, Topic 9 - Non-discriminatory language , Topic 10 - Creating easy-to-read documents, Topic 11 - Revising your document; Part 3: Topic 12 - Good news and bad news, Topic 13 - Letters of complaint, Topic 14 - Responses to complaints, Topic 15 - Sales letters, Topic 16 - Explanations; Part 4: Topic 17 - Instructions, Topic 18 - Leaflets, Topic 19 - Newsletters, Topic 20 - Newsletters.
About the authors
The Tilde Group is the authoring entity for Tilde Publishing and Distribution's TILDE skills imprint.