Be Competent in Writing Simple Documents

About the Book:

Be Competent in Writing Simple Documents: With Applications in Word, contributes directly to achieving the unit of competency BSBWRT301A Write simple documents in the Business Services Training Package.

This book would also be of interest to those wishing to improve their written communications skills.

Key features of this book include:

• coverage of gathering information, planning & writing, standard layouts, and types of letters;
• new expanded treatment of effective listening and speaking skills;
• additional integrated material on the layout and content of correspondence in Word;
• 43 hands-on exercises, 6 consolidation tasks, 8 workplace scenarios; and
• additional appendix material saving to PDF, shortcut keys, selected solutions, and help.